Privacy Policy

1. Introduction

GlowVitality respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal identification information: name, email address, phone number
• Contact form submissions and inquiry details
• Technical data: IP address, browser type, device information
• Usage data: pages visited, time spent on site, navigation patterns
• Cookie data as described in our Cookie Policy

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your requests
• To improve our website and services
• To send promotional communications if you have opted in
• To comply with legal obligations
• To protect against fraud and ensure website security

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Your consent when you submit forms or opt into communications
• Legitimate interests in operating and improving our business
• Contractual necessity when fulfilling your requests
• Legal obligations we must comply with

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in operating our website
• Legal authorities when required by law
• Business partners with your explicit consent

All third parties are required to respect the security of your data and treat it in accordance with applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to 3 years.

8. Your Rights Under GDPR

If you are in the European Economic Area, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected]

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

GlowVitality
Trojičné námestie 14
917 01 Trnava, Slovakia
Email: [email protected]
Phone: +421 33 492 61 8